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Frequently asked questions
Still have question? Check out our frequently asked questions for more insights.
Question not answered?
When will I get access to this program & my physical workbook?
If you purchase a bootcamp through our website, you’ll receive immediate access to the course, including a PDF version of the workbook in case you need it before the physical workbook arrives.
Your physical workbook should arrive within 7 days.
Do you offer discounts for siblings?
Yes! When you enroll two or more siblings in a bootcamp at the same time, you’ll pay full price for the first student and receive $100 off each additional sibling.
The discount is applied automatically at checkout—no coupon code is needed!
Can I use scholarship funds to purchase on of your bootcamps?
Yes! College Prep Genius is an approved provider with multiple scholarship programs and education funding platforms.
To use scholarship funds, you’ll need to purchase your bootcamp through the applicable scholarship marketplace or program website rather than directly through our website.
[View the full list of scholarship programs and marketplaces →]
Do you offer a money back guarantee?
Self-Paced Bootcamp | We offer a full refund for Self-Paced Bootcamp purchases requested within 30 days of purchase.
Live Virtual | We do not offer refunds for live virtual bootcamps once the class has started. Students may withdraw from a live virtual or in-person class up to 7 days before the class start date. A refund will be issued for the tuition price, less a $15 withdrawal fee per course to cover administrative fees.
Instead of requesting a refund, students may also request a free one time transfer to another available class
In-Person Bootcamps | There are no refunds for In-Person Bootcamps due to the travel arrangements and costs associated with traveling to your location.
What if I need support?
We’re here to help! Our support team is available Monday through Friday, 9:00 AM–4:00 PM Central Time by phone at (817) 282-7737 or by email at support@collegeprepgenius.com.
For Live Virtual classes, we also have a team member available 15 minutes before each class to help with any technical or access issues.
